Many people have been facing problems with streaming content on HBO Max lately. The content appears blurry because the streaming quality is so poor. There are several reasons why this happens.

Below you will find simple fixes that will help you to get rid of blurriness while watching content on HBO Max.

There are several reasons why HBO video quality is too low. But the good news is that there is a simple fix that will solve the problem for most of the users. If you are in a hurry, refer to the first method to get it fixed FAST.

Fix HBO Max Blurry Or Low Quality

If HBO Max is blurry, update the HBO Max app or clear HBO Max website data and cookies on your web browser. You may use the HBO Max HQ browser extension to stream content in high quality. This will force HBO Max to play videos in high resolution only.

Follow the guide below to fix HBO Max low-quality problem on any device.

Use HBO Max HQ Extension

If you stream movies or TV shows on the HBO Max website on Google Chrome, this step will help you in most cases.

An excellent chrome extension called HBO Max HQ will force HBO Max to stream content in high resolution only.

Since HBO Max does not have the option to adjust the streaming quality, many people face lower streaming quality problems. The extension solves most users’ problems by streaming content in the highest resolution possible.

Follow the steps below to install and use the HBO Max HQ extension on Google Chrome.

• Open Google Web Store and search for HBO Max HQ (Or click here to access the HBO Max HQ extension directly)
• Click Add to Chrome
• Click Add extension on the prompt that appears
• Wait for the installation to complete
• Open HBO Max and play a show
• Click the extension icon
• Select your preferred streaming quality from the list of available options and wait for a couple of seconds.

The extension will start to play HBO Max shows on specific quality.

Below are all the streaming qualities that you can set with the HBO Max HQ extension

• Low Definition
• Standard Definition
• High Definition
• Full HD
• QHD

If the extension isn’t working for you or you don’t want to use an extension to fix the problem, then continue reading the guide and try other methods.

Disable VPN

VPNs are yet another reasons why HBO Max is blurry.

For starters, when using a VPN, it introduces an extra server in between your and HBO Max connection. If it is not a high-speed server, you will face streaming quality issues.

There are a lot of low-quality and cheap VPN services that negatively affect the speed. Even if you have a good Internet connection, if the VPN server is too slow, no matter what you do, the content will appear blurry or low quality.

So all you need to do is to disable the VPN and then try to watch any shows on HBO Max and see if the quality issues disappear.

It doesn’t matter if you’re using a VPN browser extension or a VPN app installed on your computer or smartphone. Disable it and then try to access HBO Max

If you are trying to watch Geo-restricted content on HBO Max, then a VPN is necessary. In this case, you may try a different VPN service and see if you can stream in high quality.

Clear HBO Max App/Website Cache

Clearing the HBO Max website or app cache will help you to fix a wide variety of problems like audio description not turning off and more. Follow the guide below to clear the HBO Max cache on your Android or iOS device, PC/laptop, or smart TV.

Clear HBO Max App Cache on Android or iOS

Clearing the app cache is the best way to fix simple problems like videos appearing blurry when you try to play a title, PIP mode not working, etc.

Cache are small files stored on your device’s internal storage to speed up the performance of an app. A small amount of space will be reserved for every app to store cache files. Although cache files are good for improving speed, they may sometimes cause some problems.

Follow the steps below to clear the HBO Max app cache on your Android and iOS device.

• Open Settings
• Tap General
• Tap iPhone Storage
• Scroll through the list of apps and find HBO Max and tap on it
• Tap the Offload App button
• Tap Yes on the prompt

Clear HBO Max App Cache on Android:

• Open Settings
• Tap Manage Apps > Installed Apps
• Find HBO Max from the list and tap on it
• Tap Clear data
• Tap Clear cache on the pop-up
• Wait for a few seconds and reopen the app.

Clearing the cache won’t log out from the HBO Max app. Once the cache is cleared, try opening the HBO Max app and see if you can play titles in full resolution without any blurriness.

If clearing the cache doesn’t work for you, you may also try clearing the entire app data. If removed, you will want to log into your HBO Max account again after you open it.

Clear HBO Max Website Data And Cache

Clearing HBO Max website data, including cache and cookies, can help you fix issues like low-quality streaming.

If you use the hbomax.com website to stream content, try clearing the website data from the web browser and see if that fixes the problem.

All modern web browsers, including Safari, Google Chrome, Edge, Brave, etc., provide the option to clear website data in a single click.

So let’s see how to clear HBO Max website data on different browsers.

Clear website data on Safari:

• Open Safari
• Click Safari > Preferences from the top left corner
• Move to the Privacy tab
• Click Manage Website Data.. under Cookies and website data
• Scroll and find hbomax.com and click on it
• Click the Remove button

Clear website data on Chrome:

• Open Google Chrome and visit hbomax.com
• Click the padlock icon on the address bar
• Click Site Settings
• On the page that appears, click Clear data
• Click Clear on the prompt.

Clear cache on Edge:

• Open Edge and click the three dots icon on the top right
• Click Settings
• Click Cookies and site permissions
• Under All Permissions, click Cookies and site data
• Click See all cookies and site data
• Find hbomax.com from the list of websites. You may use the search bar for the same.
• Click the dustbin icon next to the site address
• Click Clear on the prompt that appears.

Once you clear the hbomax.com website data, the next time you open hbomax.com, you will be asked to sign into your account again.

Clear HBO Max App Cache on Smart TV

Smart TVs do have the option to clear app cache as well. Depending on the TV manufacturer and operating system, the option to clear the cache may defer a bit.

Let’s see how to clear the HBO Max app cache on some leading TVs:

Clear HBO Max Cache on Samsung TV:

• Use your TV remote to access Settings
• Select Apps
• Find HBO Max from the list of apps
• Tap on HBO Max
• Select Clear Cache
• Tap OK on the prompt that appears

Clear HBO Max Cache on LG TV:

• Navigate to the Apps icon
• Select Settings
• Tap Application Manager
• Scroll and find HBO Max
• Tap Storage
• Tap Clear Cache

Clear HBO Max Cache on Vizio TV:

• Open Settings
• Tap Apps
• Tap System Apps
• Select HBO Max
• Tap Clear Cache
• Tap OK

Update HBO Max App

If you use the HBO Max app on your smartphone, you should always ensure it is the latest version. Similar to other apps, HBO Max is also prone to bugs and glitches. If you are using an older version of the HBO Max app, then it might be a reason why the video is blurry.

Follow the steps below to update the HBO Max app on your Android or iOS device.

Update HBO Max on Android

• Open Google Play Store
• Search and tap on HBO Max
• Tap the Update button and wait for a few seconds

Update HBO Max on iOS

• Open App Store
• Tap your profile picture on the top right corner
• Scroll down and find the UPCOMING AUTOMATIC UPDATES section
• Find HBO Max from the list of apps
• Tap the Update button and wait for some time.

Once you have updated the HBO Max app on your device, try opening it and watching a show to see if the problem persists.

If it was a bug on the HBO Max app, it should clear after the app update.

Downgrade The App

In rare cases, newer versions of certain apps come with bugs, too. If you noticed the blurriness appearing after updating the HBO Max app on your smartphone, then the issue is with the latest version of the app.

If this is the case, all you have to do is to downgrade HBO Max to the previous version.

Android users follow the steps below to download the previous version of the HBO Max app on their devices.

• Start by uninstalling HBO Max from your device. Long tap on the HBO Max icon and drag it to the Uninstall option.
• Tap Uninstall on the pop-up that appears.
• Open websites like APKPure or APKMirror and search for HBO Max.
• Scroll down to find the version history section.
• Find and click the previous version.
• Download the APK file to your device.
• Tap the APK file to install HBO Max on your device.
• Once installed, open HBO Max and log into your account to enjoy high-quality and full-resolution content.

There is no way for iPhone users to download the previous version of the HBO Max app as of now. You’ll have to wait till the developers release a new update for the app with bug fixes. For the time being, you may use HBO Max on your Android device or access hbomax.com on a web browser.

Restart Your Device

No matter which device you are using to watch HBO Max, restarting it can sometimes help you fix the HBO Max blurry problem.

So all you have to do is close the HBO Max app on your smartphone and hold the power button to restart it. Once restarted, open the HBO Max app and see if you can stream high-quality content without blur.

Similarly, if you use hbomax.com on a PC, close the web browser and then restart your PC. Open your preferred web browser and access hbomax.com again. If you cleared the website data before restarting, you may want to log into your account again to start watching shows or movies.

Use Another Web Browser

Sometimes the issue may be specific to the web browser. Using a different web browser can help you in this situation.

Say, for example, you are experiencing low-quality streaming on HBO Max while watching it on the Safari browser. If this is the case, you may try logging into your HBO Max account on Chrome or Edge and trying to watch a TV show.

If you find no problem watching content on a different web browser, the issue must be with the web browser itself. You may update your web browser to solve the problem.

Additionally, try accessing hbomax.com in incognito mode and see if there is any quality problem.

You may also try disabling all extensions and then accessing HBO Max to see if an extension is causing the problem.

Contact HBO Max

Even after following all the troubleshooting steps above, if you’re unable to fix the low-quality streaming issue on HBO Max, then it’s time to get in touch with the HBO Max customer support team.

You may use the link below to access the support page and contact an HBO Max specialist. Briefly explain the issue and let them solve the problem for you.

Contact HBO Max Support

For the time being, you may follow the guide below and use HBO Max on a different device till the problem is resolved.

Access HBO Max On Another Device

If you have contacted the HBO Max team, it will take time for them to respond and resolve the problem. For the time being, you may use HBO Max on a different device to watch content in full quality.

You may access the hbomax.com website on a web browser to stream content in high resolution, or if you have a different device, install the HBO Max app on your secondary device and enjoy high-quality shows.

Why Is HBO Max Streaming Quality Low?

• Low Internet Speed: HBO Max decides the streaming quality based on your Internet connection speed. If your Internet speed is very poor then HBO Max will stream content in low quality. If this is the case, then the content might appear blurry.
• The device Won’t Support High Definition Streaming: Not every device support streaming content in 4K. For example, if yours is an old device that only supports up to HD streaming, then higher resolution won’t work on your device.
• Bug On The HBO Max App: Bugs in the HBO Max app can cause quality issues. Some people have reported the same problem in the past. Updating the HBO Max app will help you in this case.
• VPN: If you use a low-quality VPN, then it will seriously affect the streaming quality. When you use a VPN, an additional server is introduced between yours and the HBO Max connection. If the VPN is not fast enough, HBO Max will appear blurry.

Can I Manually Adjust HBO Max Streaming Quality?

As of now, HBO Max does not allow users to adjust the streaming quality manually. HBO Max will intelligently change the quality depending on your Internet bandwidth.

Some streaming platforms, like YouTube, Amazon Prime Videos, etc., allow users to manually change the streaming quality. If the quality is low, you may use video quality control to increase it.

But sadly, this option is not available in HBO Max.

You may use the HBO Max HQ Chrome extension to force high-quality streaming.

Conclusion

Updating the app, downgrading it to the previous version, and clearing the website data will help you to fix the HBO Max blurry video streaming problem. Many people are facing the same problem lately. Hopefully, HBO Max will release a new update with bug fixes to solve the problem.

Let’s quickly go through what we did to fix the HBO Max blurry problem.

• Use the HBO Max HQ extension to force high-quality streaming
• Update the HBO Max app
• Clear hbomax.com website data and cookies
• Clear HBO Max app cache
• Downgrade the HBO Max app
• Use a different web browser or device
• Contact HBO Max support

The post HBO Max Blurry? Here Is The Simple Solution (9 Ways) appeared first on IPEEWorld.

If the audio description is not turning off on HBO Max, you have come to the right place.

I encountered this problem a few days back and managed to sort it out following the simple solutions below.

Many people accidentally turn on captions or audio descriptions on HBO Max and cannot disable them. Tapping on it enables closed captions/subtitles, but no matter what you do, you won’t be able to disable it for unknown reasons.

Follow the guide below and solve the HBO Max Audio Description Not Turning Off error quickly.

HBO Max Audio Description Not Turning Off

If HBO Max audio description is not turning off, start by restarting the HBO Max app and then updating it to the latest version. Clear the app data and cache, and log in to HBO Max again to disable captions/subtitles.

Find below a detailed troubleshooting guide to fix HBO max audio description not turning off.

Force Stop And Reopen HBO Max

Let’s start by restarting the HBO Max app on your device. The HBO Max app sometimes runs into technical glitches and bugs that might cause problems like the audio description not turning off.

So the first thing you need to do is to force close the HBO Max app on your device and then reopen it again.

When I say force-close the app, I mean it. Many people simply minimize the HBO Max app and then open it again. Here the app is not closed in the first place. You need to manually close the app by going to recent apps and then relaunch it.

Select a TV show or movie and see if the audio description has turned off now.

Update HBO Max App

Older versions of the HBO Max app are prone to bugs and technical glitches. Whenever a new bug is identified in the existing version of the app, the developer releases a new update with the bug fixes and patches.

If you are using an older version of the HBO Max app, the app might have some bugs causing the audio description error.

The simple thing you need to do is to update the HBO Max app on your device. You can easily do that by visiting App Store on your iOS device or Play Store on your Android device. So let’s see how:

Update HBO Max on Android:

• Open Google Play Store
• Search for HBO Max and tap on it
• See if you can spot an Update button
• If yes, tap on it to install the new Update.

Update HBO Max on iOS:

• Open App Store
• Tap on your profile picture in the top right corner
• Scroll down and find the UPCOMING AUTOMATIC UPDATES section.
• Find HBO Max from the list of apps awaiting updates and tap Update

Once updated, try opening the HBO Max app and see if the issue is solved.

Try Using HBO Max On Another Device

To know if the problem is specific to your device, you can use the HBO Max app on a different device and see if the issue persists.

Install the exact version of the HBO Max app on any other device and see if you can turn off the audio description. If yes, then something is wrong with your device. Or else, if you cannot turn off the audio description on the other device, it is probably a bug on the app.

Clear App Cache

Cache are small files stored on your phone’s internal storage to make the app performance better and faster. A small amount of space will be reserved for apps to store cache data.

Although app cache is a great way to speed up the performance of an app, sometimes, it may cause problems, too.

Over time, many cache files will accumulate on your device, consuming a lot of storage space. Furthermore, it can sometimes cause issues like not letting us access certain features on the app.

So clearing the cache can help you to fix the audio description problem on HBO Max.

Follow the steps below to clear the HBO Max app cache on Android and iOS devices.

Clear HBO Max App Cache on Android:

• Open Settings
• Go to Manage Apps > Installed Apps (The settings will differ depending on the device manufacture and Android OS version)
• Find HBO Max from the list of installed apps
• Tap Clear Data
• Tap Clear Cache
• Tap Yes on the pop that appears

Clear HBO Max App Cache on iOS:

iOS does not provide a direct way to clear the cache like Android. But there is a workaround for it.

• Open Settings
• Tap General
• Tap iPhone Storage
• Scroll down and find HBO Max and tap on it.
• Tap Offload App
• Tap Yes on the pop that appears
• Once cleared, relaunch the app. (It will take some time to launch it for the first time after offloading the app)

Clearing the cache files should help us fix many problems, like HBO Max getting blurry or not working on specific web browsers or devices.

Downgrade The App

Even though developers release new updates to add new features and fix existing bugs, in rare cases, new updates come with bugs, too.

If you noticed that the audio description option is not working on HBO Max after updating it, then it is because of a bug on the newer version.

In this case, downgrading the HBO Max app helps us eliminate the problem.

If you are an Android user, follow the steps below to downgrade the HBO Max app.

1. Uninstall HBO Max from your device
2. Visit websites like APKPure and search for HBO Max.
3. Scroll down to find older versions of the app. Find the specific version without any problem and download the APK file.
4. Install the APK file
5. Open HBO Max and log in to your account.

Now see if the audio description not working problem on the HBO Max app is solved.

Sadly, there is no option for you to downgrade the app on iOS devices. If you’re sure the problem is with the newer version of the HBO Max app, then you need to wait till the developer releases a new update with bug fixes.

Reinstall HBO Max App

Reinstalling the HBO Max app is yet another thing to do when you cannot turn off audio descriptions while watching movies or TV shows.

There are several cases where people managed to fix a variety of problems just by restarting the app. You may try the same fix with other apps, too.

All you need to do is uninstall HBO Max on your device, head to Google Play Store or Apple App Store, and install HBO Max again. Log into your account and see if the issue is fixed.

Reinstall HBO Max on Android:

• Find the HBO Max app icon from the icon drawer
• Long tap on it and drag it to the Uninstall option
• Tap Yes on the prompt that appears.
• Open Google Play Store
• Search for HBO Max and tap the Install button
• Once installed, open the app and log in to your HBO Max account.
• Try watching content of your choice and see if the problem is resolved

Uninstall HBO Max on iPhone:

• Start by long tapping on the HBO Max icon
• Tap Remove App
• Tap Delete App
• Open App Store
• Search for HBO Max and tap Install
• Once installed, login into your account
• Try watching a movie or TV show of your choice and see if the problem is resolved

Restart Your Device

Do you know that restarting your device will help you to fix technical glitches and temporary bugs that might be causing problems with certain apps like HBO Max?

Yes, you heard it right. You can fix simple problems by simply restarting your device. Restarting your device stops every ongoing activity and starts it again from scratch.

So you must restart your smartphone and launch HBO Max once your device turns on.

Update Your Device

HBO Max has many new features requiring you to have the latest version of Android or iOS installed on your device. Certain features on the app will only work on the latest operating system version.

For example, for the PiP mode on the HBO Max app to work on your iPhone, you should use iOS 9.0 or above. Similarly, certain features will only work on the latest version of iOS or Android.

Let’s see how to update Android or iOS:

Update iOS:

• Open Settings
• Tap General
• Tap Software Update
• Wait a few seconds and see if a new iOS update is available.
• Tap the Download and Install button to begin the process.

Update Android:

• Open Settings
• Go to System and then System Update
• See if a pending update is available
• Tap the Update Now button and follow the on-screen instructions.

Note: Updating the OS of your device will take some time. Depending on the update size and your Internet speed, it can take anywhere from 10 minutes to 1 hour or more.

Contact HBO Max Support

Our final resort is to get in touch with the HBO Max support team to resolve the issue. We are a paying customer of HBO Max, and they must let us enjoy all the features without any hiccups.

You may follow the steps below to contact HBO Max.

HBO Max Support

You may select any available channels and get in touch with the HBO Max support team to solve the issue.

Use HBO Max Web App

Even after trying everything you can do, if the audio description feature doesn’t turn off, you may use the web version of HBO Max for the time being.

If the problem is because of a bug in the existing version of the app or you are contacting the HBO Max support team, it will take some time to sort the problem or release a new update. But you don’t have to live with the problem till then.

For the time being, you may use the hbomax.com website to watch your favorite TV shows and movies.

You will also enjoy the same experience watching content on the website.

Just open a web browser of your choice, like Safari or Google Chrome and then visit hbomax.com and log into your account to start watching your favorite content.

If HBO Max is not working on Safari, read what to do.

Conclusion

Many people have faced issues with the audio description feature on the HBO Max app lately. Well, the good news is that, in most cases, you will be able to fix the problem by updating the app.

Let’s quickly go through what we did to fix the audio description not turning off error on HBO Max.

• Update the App
• Reinstall HBO Max on your device
• Downgrade to an earlier version of the app
• Clear app cache
• Restart device
• Contact HBO support

I hope you managed to get rid of the audio description not turning off problem on the HBO Max app.

The post HBO Max Audio Description Not Turning Off (9 Solutions) appeared first on IPEEWorld.

If you also face difficulties watching HBO Max on Safari web browser, this article is for you. I will walk you through all the necessary troubleshooting steps you need to do when HBO Max is not working on Safari.

Safari web browser comes preinstalled on Apple devices, including the iPhone, iPad, and Macs. Safari is an excellent web browser with tons of features. But sometimes, people face problems where specific extensions or websites won’t work correctly on Safari.

HBO Max Not Working On Safari

HBO Max is not working on Safari because of network stability issues or bugs on the existing version of Safari installed on your Apple device. First, ensure your Internet is not experiencing high latency problems, then check for Safari updates and update if available. Disabling the VPN helps, too.

Now let’s get into detail and see how to fix HBO Max not working on Safari problem on your iPhone, iPad, Mac, or MacBook in less than 10 minutes.

Check Your Network Stability/High Latency

First of all, let’s start by checking your Internet network problems. You must ensure your Internet connection is working without any problem.

HBO Max is an OTT platform that streams video content through the Internet. Streaming videos requires an excellent and stable Internet connection with low latency.

HBO max will struggle to load content if your Internet speed is not good. You will observe HBO Max buffering too much when the speed is too low.

Let’s see how to see if there is any issue with your Internet connection:

• Open speedtest.net.
• Click the GO button.
• Wait for the website to run a full Internet speed test for a few seconds.
• Once complete, note the download speed and ping.

You need an Internet connection with at least 10 to 15 Mbps for smoother streaming. Similarly, if the ping is so high, you may experience buffering while watching shows or movies.

Try visiting other websites like youtube.com and see if you can play high-quality videos without any problem.

If you find no problem with your Internet connection, move to other steps in the article.

Check If HBO Max Servers Are Down?

At times, the HBO Max servers might go down, making the service unavailable for everyone. Only if the servers are up and running, you’ll be able to stream content.

Before trying other troubleshooting tips, you need to see if the HBO Max server is facing any outages.

When the HBO Max server is down, the website will not load, no matter what you do. Not just the website, HBO Max mobile apps will also not load when the server is down.

Now how do we find out if the HBO Max server is down? Follow the steps below.

• Open downdetector.com and search for HBO Max (Or click here to access the HBO Max status page on DownDetector.)
• Check if there are any ongoing problems with HBO Max services.

You may also refer to the graph to see if people faced issues with HBO Max in the past several hours.

HBO Max is pretty active on Twitter. Whenever their services face massive outages, HBO Max Support Twitter handle reports about the same. So visit @HBOMaxHelp on Twitter and see if there are any issues.

If there are no problems with HBO Max services, then HBO Max not working on Safari has something to do with your browser or device.

Turn Off VPN

Many people use a VPN while watching shows or movies on HBO Max.

As you might already know, HBO Max has geo-restriction on certain content. This means certain movies or TV shows will only be available to people from specific countries. If you are from a country where the content is not available and if you try to watch the same, HBO Max will display a geo-restriction message.

To bypass this problem, people use VPN to unlock Geo-restricted content on HBO Max.

Using VPN to unlock content on HBO Max works most of the time. But in some cases, HBO Max detects the VPN and won’t let you access it unless you turn off the VPN.

There are tons of VPN companies claiming to bypass HBO Max Geo restriction. But not all of them will be able to escape the radar. HBO Max will be able to detect some VPNs.

So if you have enabled VPN, try disabling it and then access HBO Max.

Update Safari

Like any other web browser, Safari is prone to bugs and technical glitches that might cause problems visiting certain websites or accessing certain services.

There might be some bugs that might be stopping you from watching HBO Max on Safari.

Chances are, Apple might have already released an update fixing the bug, and you have not updated your Safari browser yet.

Apple provides excellent support for the Safari web browser throughout the year. Every time a bug is found on the existing version, Apple releases a new version with bug fixes and new features as soon as possible.

Let’s see how to update Safari web browser on your device.

Update Safari on Mac:

Follow the steps to update Safari on your Mac:

• Click the Apple icon from the top left corner
• Click System Preferences > Software Update
• See if you can find Safari on the list of available updates
• Select Safari and click Install Now button

Update Safari on iPhone/iPad

Follow the steps below to update Safari web browser on your iPhone or iPad running iOS iPadOS.

• Open App Store on your iPhone or iPad
• Tap your profile picture from the top right corner
• Scroll down and find the UPCOMING AUTOMATIC UPDATES section
• Go through the list and find Safari
• Tap the Update button

Even though automatic updates are turned on, they might not be updated due to scheduling, network problems, etc. So we have the option to update Safari on iOS, macOS, or iPadOS manually.

To see if it is a device-specific issue, you need to use a different device with Safari to access hbomax.com and see if it works. If it does, then we can know it is something related to the device itself.

Clear HBO Max Website Cookies

Clearing the entire HBO Max website data from Safari can help you fix the problem. Clearing the website data will remove cookies, saved settings and configurations, history, etc.

Many people have managed to fix problems with HBO Max by clearing the website data and cookies.

Let’s see how to clear HBO Max cookies on Safari.

Open Safari and navigate to Preferences

Go to the Privacy tab

Under Cookies and website data, click Manage Website Data…

Scroll through the list and find hbomax.com. Or use the search bar to find it.

Highlight hbomax.com by clicking on it and click on Remove

Now force close and reopen Safari. Try to visit hbomax.com and see if it works.

Once you remove HBO Max website data from Safari, you will be asked to log into your account the next time you visit HBO Max.

Force Quit And Reopen Safari

You’ll be amazed to know that sometimes you will be able to fix glitches on Safari by force quitting and reopening it again.

Although nothing is guaranteed, there’s no harm in giving it a try.

Close all tabs on Safari. Right-click on the Safari icon from the dock and click Quit.

Now re-launch Safari again and try to visit HBO Max.

Switch Internet Connection

Even if other websites are working without issues, that doesn’t mean your Internet is perfectly fine. There are cases where the ISP or the organization blocks certain websites or IP addresses.

If the HBO Max website address or IP address is blocked by your Internet service provider, organization, or firewall, the website will fail to load.

To see if the issue is with your Internet service provider, try switching to a different network and see if the website loads up. You may try connecting your MacBook to your mobile hotspot or a different WiFi network.

Similarly, on your iPhone, switch to mobile data if you are using WiFi or to WiFi if you are using mobile data and see if hbomax.com loads.

Check If HBO Max Is Blocked

Sometimes, the HBO Max website will be blocked by your Internet service provider, the institution, or the organization. For example, if you are using your school WiFi to access hbomax.com, then chances are the authorities might have blocked it. If this is the case, visiting hbomax.com without VPN won’t work.

Similarly, if you are using a device given by your organization, certain websites will be blocked on the device.

To see if this is the issue, try accessing HBO Max on a different device with Safari and see if you can watch any shows.

Use A Different Web Browser To Access HBO Max

If none of the troubleshooting steps help you fix the problem, our next step is to use a different web browser like Google Chrome to watch shows on HBO Max.

Plenty of web browsers like Google Chrome, Firefox, and Brave have features similar to Safari. Even after trying everything, if you’re unable to load HBO Max on Safari, you may use any of these browsers for the time being.

You may use the link below to install Google Chrome or Brave if you have not installed any other web browser on your Mac or iPhone/iPad.

• Google Chrome for Mac
• Brave for Mac
• Google Chrome for iPhone/iPad
• Brave for iPhone/iPad

You may report the problem to HBO Max as well as Safari support.

Why Is HBO Max Not Working On Safari?

If you want to learn more about several reasons HBO Max is not working on Safari, continue reading.

• Bad Internet Connection: Bad Internet connection means low speed, network stability issues, high latency, etc. Your Internet connection should have at least 10 to 15 Mbps speed to stream content from HBO Max without buffering.
• Pending Safari Update: Apple releases updates for Safari regularly. Recently identified bugs are rectified and fixed on subsequent updates. So not updating Safari can be a reason why hbomax.com is not working.
• Use of VPN: If VPN is turned on, HBO Max might refuse to let you access the content. Disabling the VPN can help you in this case.
• HBO Max Servers Are Down: You stream TV shows and movies through the HBO Max servers. If the server is down, no matter what you do, you won’t be able to watch content on HBO Max.

Above are some of the many reasons HBO Max is not working on Safari web browsers. Apart from these, many other reasons might be stopping hbomax.com from loading on Safari.

Conclusion

Unstable Internet connection, HBO Max servers are down, and pending safari updates are common reasons why hbomax.com is not working on Safari.

Many people face problems watching shows on hbomax.com on Safari these days. Trying the troubleshooting steps mentioned above should help you fix the problem.

Let’s go through what we did to get HBO Max working on Safari again:

• Update Safari web browser
• Switch internet connection
• Turn off VPN
• Clear HBO Max website data

I hope you finally managed to fix the HBO Max issue on Safari.

The post HBO Max Not Working On Safari (Just Do THIS!) appeared first on IPEEWorld.

If you are having trouble getting Picture in Picture mode to work on your HBO Max app, this article is for you.

We’ll go through a bunch of things to do when Picture in Picture or PIP mode does not work on HBO Max on your device like the iPhone.

What Is Picture In Picture Mode On HBO Max?

Picture in Picture mode or PiP is a feature that lets you do other things while watching content on the HBO Max app.

The PiP mode is only available on the HBO Max app for iPhones and iPads.

With this feature, you can watch your favorite content on the platform while messaging your friends or reading emails simultaneously.

You will love the PiP feature on HBO Max if you are into multitasking to save time.

Sadly Picture in Picture mode is only available for iPhone and iPad users. But don’t worry, if you watch HBO Max on your PC, I got a workaround for watching content on PiP. Refer to the last section to find out how.

Fix HBO Max Picture In Picture Mode Not Working

There are several ways to fix the problem. Let’s go through them one by one to fix the PIP not working issue on the HBO Max app.

You can try the same troubleshooting steps if Netflix Picture in Picture not working or Disney PiP mode is not working as well.

Access PiP Mode The Right Way

Most people try to access Picture in Picture mode the wrong way. Only if you do it the right way you’ll be able to access PIP mode on HBO Max.

Opening the HBO Max, playing your content, and simply minimizing the app won’t enable PIP mode.

Here’s the right way of using picture in picture mode in HBO Max:

1. Open the HBO Max app on your iPhone or iPad
2. Search and find the show or content that you want to watch
3. Tap on it to start the video playback
4. Enter fullscreen
5. Swipe up from the bottom edge of the screen to enter PIP mode. As soon as you swipe, a small floating video player will appear.
6. Open any app of your choice that you want to use while watching content on HBO Max.
7. Finally, tap on the play button to continue watching content

This is the correct way to use PIP or Picture in Picture mode on HBO Max. Many people simply minimize the app why which the PIP mode does not work.

Also, remember that you need to start the video playback before swiping up. Only then will the PIP mode work on HBO Max.

Ensure You Have The Right Plan

Even after following the steps above, if Picture in Picture mode is not working for you, you need to double-check your plan.

For starters, the Picture in Picture mode is not available on all plans of HBO Max. Only a specific plan has the option. So you must ensure that you have one of the plans with PIP mode.

Picture in Picture mode is only available on the HBO Max Ad-Free plan.

There are two HBO Max plans. The first one is with-ads plan, and the other one is ad-free plan.

If you have the with-ad plan, the Picture in Picture option won’t work for you.

If you are unsure which plan you have, let me guide you on how to see your current HBO Max plan and upgrade if necessary.

• Open the HBO Max app on your smartphone or visit hbomax.com on your computer and log in to your account.
• On Smartphone: Tap on your profile icon from the top right corner and click on Settings. Scroll down and tap on Subscription. Here you will find the details of the plan you are currently subscribed to.
• On PC/Laptop: Login to your HBO Max account and go to hbomax.com/account. Under the subscription and billing section, it will show the plan info.
• On TV: Navigate to Settings and then Subscription. Find the plan name.

Under the Subscription section, you’ll find the plan name – Ad-Free or With Ads.

Only if you have the Ad-Free plan you’ll be able to access the PIP mode.

If you are on With Ads plan, then you’ll need to upgrade to the Ad-Free plan.

Below are the pricing details of the Ad-Free plan on HBO Max:

• Ad-Free Plan on HBO Max: $14.99/month or $149.99/year

See If Your Device Support PIP Mode

Not every device supports HBO Max Picture in Picture mode.

Your device must meet minimum requirements for the PiP mode to work.

Your iPhone should be running iOS 9.0 or above

Your iPad should be running iPadOS 14 or above.

If your device is not updated to the versions above, follow the steps to update iOS.

• Open Settings
• Go to General > Software Update
• Wait for a few seconds to see available updates
• Tap the Update button and wait for it to complete.

If your device is too old and newer updates are not applicable, then there’s no way for you to get HBO Max Picture in Picture mode working on your device.

Force Close And Open HBO Max App

Some glitches on the HBO Max app might make the PIP mode not work. The simple solution is to force-stop the app and reopen it.

And when I say this, don’t get me wrong. The thing is that most people do not close the HBO Max app before reopening it again.

Swiping up while on the app minimizes it. The app is still running in the background, meaning HBO Max is not fully closed.

If you did it the right way, skip this step.

So here is how to close the HBO Max app properly.

• While on the HBO Max app, swipe up from the bottom, hold at the center and then leave.
• Now you will see the HBO Max app window floating on the screen. Just swipe up to fully close the app.

Once closed, try to open it again by tapping the HBO Max icon, which should work this time.

Force closing HBO Max can help you fix other issues like the audio description not turning off or HBO Max being blurry.

Update HBO Max App To The Latest Version

If you are using a very old version of the HBO Max app on your device, then the Picture in Picture mode won’t work. You must ensure the HBO Max app is running the latest version.

A lot of new features and bug fixes will be missing in older versions of the HBO Max app, so it’s vital that you need to update the HBO Max app on your device.

• Open the App Store on your iPhone or iPad.
• Tap your profile icon from the top right corner of the screen
• Scroll down to find all the apps awaiting an update. Go through the list of apps and see if HBO Mac is present.
• Tap the Update button next to the HBO Max app name to update it immediately.

Once updated, open the HBO Max app and access PiP mode.

Restart Your Device

It might sound silly initially, but restarting your device can help you fix minor issues like this one where the Picture in Picture mode won’t work on the HBO Max app.

Whenever my device fails to work as expected, one of many steps that I initially do is restart the device.

Hold the power button on your device and restart it.

Once turned on, try opening HBO Max, play any content, and swipe from the bottom to see if Picture in Picture mode is working.

Update OS

Your device must be running the latest operating system version for the PiP mode to work. If your iPhone’s iOS version is below 9.0 or your iPad’s iPadOS version is below 14.0, then PiP mode won’t work.

So you need to update your device before you try to reaccess PiP mode.

• Open Settings
• Go to General > Software Update
• Wait for a few seconds to see available updates
• Tap the Update button and wait for it to complete.

Reinstall HBO Max

Yet another thing to do in an event where the Picture in Picture mode does not work on HBO Max is to uninstall and reinstall the app.

Find the HBO Max app icon from the app drawer to uninstall the HBO Max app.

Tap and hold the icon. Tap on the Remove App option.

On the pop-up that appears, tap on Delete App. Select Delete again, and you have successfully uninstalled HBO Max.

Now open App Store

Search for HBO Max and tap on the Get button to install your device. Authorize the installation.

Once installed, log in to your HBO Max account and try accessing the PiP mode.

Contact HBO Max Support

If none of the troubleshooting steps help you fix the Picture in Picture mode issue on HBO Max, then it’s finally time to connect with an HBO Max support specialist.

We are paying for a feature promised by HBO Max, and if that doesn’t work, it is their duty to sort the issue.

Below are a few ways you can get in touch with the HBO Max support team.

• HBO Max Twitter Support: @HBOMaxHelp
• Email: support@hbomax.com
• Call: (855) 942-6669.

Enable HBO Max Picture in Picture on PC

As mentioned earlier, Picture in Picture mode is only available for iPhones and iPad. But that doesn’t mean you can’t access HBO Max PiP on your computer.

I got a little workaround for you to let you watch HBO Max content in Picture in Picture mode.

So let’s see how

Open Google Web Store, search for HBO Picture in Picture, or click here.

Click the Add to Chrome button to add the extension to your web browser.

Once added, open HBO Max and select a show you want to watch in PiP mode.

Start the video playback, and you’ll notice a new icon in the bottom right corner of the video player.

Click that icon to enable Picture in Picture mode in HBO Max.

This is the easiest way to enable PIP mode in HBO Max for the time being. We can expect HBO Max to bring the PiP mode to the web version in the future.

Conclusion

It can be frustrating when the Picture in Picture mode on HBO Max does not work for you. You are paying for features like PiP offered by HBO Max’s top-tier plan so you can do multitasking.

Accessing PiP mode the right way, updating the app and iOS/iPadOS, checking the plan, and restarting the device are common things to do when Picture in Picture mode does not work on HBO Max.

Let’s quickly go through what we did to fix Picture in Picture mode not working in HBO Max:

• Make sure your device support HBO Max’s Picture in Picture mode (iOS 9.0 and above or iPadOS 14.0 and above)
• Access PiP mode the right way
• Update HBO Max app
• Update iOS or iPadOS to the latest version
• Force quit and reopen the HBO Max app
• Reinstall the app on your device
• Restart your device

So hope you fixed the issue.

The post HBO Max Picture In Picture Not Working? Proven FIX! (Ways) appeared first on IPEEWorld.