I tried pressing the power button, but nothing happened.

I researched this problem online and reached out to Meta Quest Support team to find solutions to the problem.

After hours of hurdling, I finally fixed my Oculus Quest 2 black screen issue..

In this article, I will explain everything I did to fix my Oculus Quest 2 black screen of death. Since I already did the hard work, it should be pretty simple for you to fix yours.

How To Fix Oculus Quest 2 Black Screen Of Death?

Factory resetting your Oculus Quest 2 should help you fix the black screen problem. Press and hold the Power and the Volume Down buttons simultaneously and release them when the headset turns on. Use the volume button to navigate to the Factory Reset option on the USB boot mode. Press the Power button to select “Yes, erase and factory reset”.

Once you factory reset your Oculus Quest 2, press the power button once to turn it on. You will have to set up your Oculus Quest 2 all over again.

Unblock The Proximity Sensor

A black screen may occur if the proximity sensor on your Oculus Quest 2 headset is blocked by something.

The proximity sensor is visible as a small circular glass between the two lenses towards the top center.

If the proximity sensor is dirty or is blocked by something, you need to clean it and clear the object blocking it to fix the problem.

The proximity sensor senses whether the headset is on your head or not. The sensor will let the headset know where your face is when you wear it.

This is the same proximity sensor you will find in all modern-day smartphones.

If you use your Oculus Quest 2 headset very often, dirt, dust, and sweat may accumulate on top of the proximity sensor, making it unable to work correctly.

So you need to clean the proximity sensor.

You may use a lint-free free microfiber cleaning cloth and gently wipe the proximity sensor lens to clean it.

If you use any third-party accessories with the Quest 2 headset, it might block the proximity sensor, making it unable to function properly.

Closely examine the area near the proximity sensor and ensure nothing is blocking it. If yes, try to adjust the accessory or the padding of the headset in such a way that it does not block it.

Hard Reboot Oculus Quest 2

A hard reboot on your Oculus Quest 2 is recommended when the headset fails to function as intended.

Hard rebooting means to force turn off Quest 2 and turn it on again.

Many people have managed to fix their Oculus Quest 2 by simply performing a hard reboot.

Follow the steps below to hard reboot your Oculus Quest 2.

Press and hold the power button for 10 seconds or more.

It will force the headset to reboot. Once turned on, try wearing the headset and see if the black screen goes away.

Charge Oculus Quest 2

Charging related issues are another reason your Oculus Quest 2 has a black screen.

Firstly, you must ensure your Oculus Quest 2 has an adequate amount of charge.

When your Oculus Quest 2 is in low charge, it will result in a black screen. No matter what you do, nothing will appear on the screen unless charged.

Plug in your Oculus Quest 2 headset and see if the LED on the side of the headset lights up. When charging, the LED should light orange; when fully charged, it should change to green.

If the LED lights up after plugging in the headset, wait about two hours for it to fully charge. Once fully charged, you may start using your VR headset again.

But if the LED does not light up even after plugging in the headset, it means it is not currently charging. There are some charging-related malfunctioning stopping your headset from charging.

In most cases, the charging cable should be the culprit making the headset not charge. If the charging cable does not meet the minimum requirements to charge your headset, it won’t work. Similarly, damage to the cable will also make it faulty.

If you have an extra pair of USB type C to USB type C cables, try connecting it and see if it charges your Oculus Quest 2.

Even if switching the cable didn’t help, then something must be wrong with the charging port on the headset or the internal components.

You may also try connecting your Oculus Quest 2 to your computer and see if it charges.

Factory Reset Oculus (Meta) Quest 2

Factory resetting the headset is recommended when none of the troubleshooting steps above works for you.

Factory resetting Oculus Quest 2 is a process in which you erase all the data from the headset. Once reset, it will be as if you bought and unboxed it for the first time. You will have to set up your headset all over again.

There are two ways for you to reset your Meta Quest 2 headset. The first is using the mobile app on your phone, and the other is using the buttons on your headset.

Follow the steps below to factory reset Oculus Quest 2 with phone/app:

I assume you have already downloaded, installed, and logged into the Meta Quest app on your smartphone. If not, download the Meta Quest app for your Android or iOS device.

Open the Meta Quest app and tap the Menu at the bottom right corner of the screen. Tap Devices.

You should now find your Oculus Quest 2 headset, scroll down and tap Advanced Settings.

Tap Factory Reset.

On the prompt that appears, tap Reset again to confirm.

Wait for a few minutes, and your Oculus Quest 2 will be factory reset.

Factory Reset Oculus (Meta) Quest 2 Without Phone

If you don’t have access to your smartphone or do not have the Oculus app installed on your phone, you may also factory reset it without phone.

There are two ways to factory reset your Oculus Quest 2 without the phone.

The first is by using the physical button on the headset and the second is by logging into the Meta Quest web interface on your computer.

Factory Reset Oculus Quest 2 using the buttons:

Ensure the headset is turned off.

Press and hold Power and Volume Down buttons simultaneously for a few seconds until the headset turns on. Your VR headset will now enter USB Update Mode.

Use the Volume Down button to highlight the third option – Factory Reset.

Press the power button to select Factory Reset.

Press the Volume Up button to select Yes, erase and factory reset.

Finally, press the Power button to select the option.

Factory Reset Oculus Quest 2 With Laptop

If you have access to your computer, follow the steps below to reset your Oculus Quest 2 headset.

Visit the link below and log into your Meta account.

Go to All devices section.

Select your Oculus Quest 2.

Click Delete Device Data.

Follow the on-screen instructions and complete the verification to factory reset the headset.

You need to enter the Oculus PIn to complete the factory reset process. If you forgot it, reset the Oculus PIN first.

What To Do If Nothing Works?

Contacting Meta support is the last thing to do when you can’t fix the black screen problem, even after trying everything.

There are a couple of ways you can get in touch with a support representative and explain the problem.

Firstly, visit the support center page at https://www.meta.com/help/quest/

Scroll down and click Contact support.

Select Meta Quest.

Select Meta Quest 2 under Product support.

Select Headset

Choose Display.

Click Display stuck on black screen.

Select This does not solve my issue.

Click Request callback to speak to an executive or use the live chat option.

Claim Warranty

If your Oculus Quest 2 is still under warranty, you could get it replaced for free. All Oculus Quest headset comes with one year manufacture covered warranty.

If it’s been less than a year since you bought it, go ahead and follow the steps below to claim your warranty.

Visit the Oculus Meta support page and navigate to Contact support > Meta Quest > Meta Quest 2 > Headset > Display > Display stuck on black screen > This does not solve my issue.

Click the Request replacement option to claim the warranty and get your VR headset replaced for free.

Frequently Asked Questions

What is Oculus Quest Black Screen of Death?

Oculus Quest Black Screen of Death is when you turn on the headset, and only a black screen appears. Whatever you do, nothing will appear on the screen.

Why Oculus Quest 2 is now turning on?

In most cases, your Oculus Quest 2 headset is not turning on because it does not have enough charge. Plug in the Oculus Quest 2, wait for two hours, and turn on the headset. Ensure the LED on the right side of the headset glows when charging. Once fully charged, the LED should change to green.

Oculus Quest black screen of death is now a common problem among many users. Charging the headset, unblocking the proximity sensor, factory resetting it, etc. are a few things to do to fix a black screen of death.

You should use the original charger that came inside the box to charge your Oculus Quest 2 VR headset.

To fix Oculus Quest 2 black screen, you should:

• Force reboot the headset
• Unblock and clean the proximity sensor
• Ensure the headset is charging properly
• Factory reset the headset
• Claim the warranty and get a free replacement

The post Oculus (Meta) Quest 2 Black Screen? (Proven FIX!) appeared first on IPEEWorld.

This article will explain how to reset Oculus PIN without the old PIN.

The Oculus PIN is crucial as you will need it to make purchases, verify your account, log into your Meta Quest Store, and more.

If you have forgotten your Oculus PIN, don’t worry. Just follow the steps below to reset it right away.

How to Reset Oculus PIN?

To reset your Oculus PIN, open the Meta Quest app and tap the Menu in the bottom right corner. Select Settings > Account Settings> Reset Meta Quest PIN > Forgot PIN, and finally, Request PIN Reset. You should receive an email to the registered email account in a couple of minutes. Tap the link on the email and enter your new PIN. Once done, hit Save.

There are four ways for you to reset your oculus account pin:

• Reset Oculus PIN from the Meta Quest app
• Reset Oculus PIN from the Meta Quest website
• Reset Oculus PIN from the Meta Quest app desktop app
• Reset Oculus PIN via the purchase page.

You may follow the method convenient to you. The whole process will take less than two minutes.

So let’s reset your Oculus account PIN.

Reset Oculus PIN on the Meta Quest app

Most oculus users will have the Meta Quest app installed on their smartphones. Through this app, you can control the VR headset and perform various things like factory resetting it.

I assume you have already downloaded and installed the Meta Quest app on your smartphone. If not, follow the link below to download the Meta Quest app on your Android or iOS smartphone.

Download the Meta Quest app for Android or iOS

Since you have already downloaded and installed the Meta Quest app and want to reset the pin, start by launching the Meta Quest app.

Tap the Menu button from the bottom right corner of the screen.

On the Menu screen, tap the Settings option with a gear icon.

Select Account Settings.

Tap Reset Meta Quest PIN under the Security tab.

Now a new page will open with the option to reset your PIN.

From the drop-down menu, select PIN.

Tap Forgotten PIN?

Click the REQUEST PIN RESET button on the Meta Quest app.

As soon as you tap the request PIN reset button, an email containing the link to reset your pin will be sent to your registered email address.

Open your email inbox and open the email sent from the Oculus domain. It may take a couple of minutes for the email to hit your inbox.

Tap the PIN reset link.

It will now open the Meta Quest website. You will be asked to enter a new PIN and type it again to confirm. Tap Save, and you are good to go.

You may use the newly set Oculus PIN to make purchases or access your Meta Quest account.

Reset Oculus PIN on the Meta Quest desktop app

Another method to reset the Oculus PIN is to use Meta Quest desktop app. Some may not have installed the mobile app, but you can also reset the PIN from the Meta desktop app.

Follow the steps below to reset Oculus pin via Meta Quest desktop app.

Open the Oculus desktop app on your computer.

Click Settings from the options on the left side.

Click Oculus PIN under the Account tab.

Click Reset Oculus pin.

Enter your new Oculus PIN and your account password, and click the Submit button.

An email will be sent to your registered email account for verification. Enter the six-digit code in the field and click Submit button.

If the code does not arrive in your inbox even after several minutes, click the resend code again button to request a new verification code.

You have successfully reset your Quest PIN.

Reset Oculus PIN on the Meta Quest website

Some people don’t use the Meta Quest app or desktop app. They prefer using the Meta Quest website for managing their headset and account.

The main advantage of using the Meta Quest website instead of the app is that you don’t have to install or waste space on your device.

The option to reset Oculus PIN is also available on the Quest website.

Follow the steps below to reset your Meta Quest PIN via the website.

Open a web browser and head to the link below.

https://secure.oculus.com/my/profile/

Log into your profile. You may log in with your email, Facebook or Instagram.

Once logged in, click the PIN option on the left.

Click the Forgot PIN option.

Click the REQUEST A PIN RESET button.

A new email should arrive at your registered email address which contains the link to reset the Oculus PIN.

Upon opening the link, it will ask you to enter the new PIN and click Save.

You have now successfully reset your Oculus quest PIN.

Reset Oculus PIN From The Game Purchase Page

A nifty little hack will let you easily reset your Oculus PIN from the game purchase page.

Open the Oculus (Meta) the App Store.

Click any random game.

Click the buy now button.

You will now be asked to enter the account PIN. Click the Forgot PIN option.

A popup will appear asking you to enter a new PIN and confirm the password. Finally, press the Submit button to reset it.

What To Do If You Can’t Reset Oculus PIN?

Even after trying all four methods above, if you cannot reset the Oculus PIN, you need to ask customer support to find the solution.

Follow the steps to contact Oculus Quest customer support.

Click here to visit the Quest Help Center.

Scroll down and click the Contact Support button.

Click Meta Quest.

Under General support, click Account.

Select Meta accounts.

Click I am having issues with my Meta account.

Click This does not resolve my issue.

Now a bunch of options will appear. You may select the request call back option and wait a few seconds for the support executive to call you.

FAQ

Oculus PIN reset link not working

If the Oculus PIN reset link sent to your email address is not working, the link has most likely expired. You should click and verify the link before it gets expires. Once expired, go to the same page and raise a new request to send a PIN reset link.

Oculus password reset email not sending

The oculus password reset email will take several minutes to reach your inbox. Even after waiting for a few minutes and if you don’t receive the password reset link, click the resend again button or check the promotional or spam folders.

Can I reset Oculus PIN without old PIN?

Yes, resetting your Oculus account PIN is possible without knowing the old PIN. But you should know your Oculus account password to reset your PIN. If you forgot your password, start by clicking the forgot password option and first reset the password. Once the password is reset, log in to your Quest account and reset the PIN.

The post How To Reset Oculus PIN Without Old PIN (4 Ways) appeared first on IPEEWorld.